Privacy Policy

This Privacy Policy describes how kanjoos.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

The Company has adopted this Privacy Policy, in compliance with the provisions of applicable laws, to inform you of what information we collect from you through the Website, how we collect the information, how we may use it and the steps we take to protect it.

Collecting Personal Information

We collect personal information from you when you provide it to us. For example, if you purchase a product from us or register yourself in our website, we may collect your name, gender, mailing address, telephone number and email address. If you sign up to receive a newsletter, we will collect your email address. If you take advantage of special services offered by us, we may collect other personal information about you. We use your personal information for internal purposes such as processing,keeping you informed of your order and in relation to providing services and ancillary services. We reserve the right to collect general demographic and other anonymous information that does not personally identify you. This information is not associated with your personally identifiable information and cannot be linked to you personally. The information we collect also includes your shipping address, and billing address.

The “Information” provided by you to Company or collected from you by Company may consist of “Personal Information” and “Non-Personal Information”.

Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:

a). Your user name along with your password;

b). Your name;

c). Your address;

d). Your telephone number;

e). Your e-mail address or other contact formation;

f). Your date of birth;

g). Your gender;

h). Information regarding your transactions on the Website, (including sales or purchase history);

i). Your financial information such as bank account information or credit card or debit card or other payment instrument details including one-time password;

j). Internet protocol address;

k). Any other Information that you provide during your registration process, if any, on the Website; or

l). [Identification code of your communication device which you use to access the Website or otherwise deal with Company],

Non-Personal Information

Company may also collect information other than Personal Information from you through the Website when you visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist Company to identify you personally. This Non-Personal Information may include:

a). Your geographic location;

b). details of your telecom service provider or internet service provider;

c). the type of browser (internet explorer, firefox, opera, google chrome etc.);

d). the operating system of your system, device and the Website you last visited before visiting the Website;

e). The duration of your stay on the Website is also stored in the session along with the date and time of your access, Non-Personal Information is collected through various ways such through the use of cookies.

Disclosure of Personal Information

Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We may use your personal information for our own marketing purposes. We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure. Otherwise, we will not disclose your name, address and other information which identifies you personally to any third party without your consent. However, in case of a situation wherein we are obliged to comply with law or a statutory obligation or a legal process, we would be compelled to provide information about a customer. We may also disclose or transfer your personal information to another third party as a part of reorganization or a sale of the assets or our business to such third party. Such third party will have the right to continue to use the personal information you provide to us. We may also share your personal information with our group companies, affiliates and third parties for the purposes set out under this privacy policy.

Why are COOKIES important: We use cookies and other technologies such as pixel tags and clear gifs to store certain types of information each time you visit any page on our website. Cookies enable this website to recognize the information you have consented to give to this website and help us determine what portions of this website are most appropriate for your professional needs. We may also use cookies to serve advertising banners to you. These banners may be served by us or by a third party on our behalf. These cookies will not contain any personal information.

OPT-OUT of setting website cookie on users’ browsers: Whether you want your web browser to accept cookies or not is up to you. If you have not changed your computer's settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. You can also delete your browser cookies or disable them entirely. But this may significantly impact your experience with our website and may make parts of our website non- functional or inaccessible. We recommend that you leave them turned on.

OPT-OUT of setting website cookie on users’ browsers: Whether you want your web browser to accept cookies or not is up to you. If you have not changed your computer's settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. You can also delete your browser cookies or disable them entirely. But this may significantly impact your experience with our website and may make parts of our website non- functional or inaccessible. We recommend that you leave them turned on.

Purpose and Usage of Personal Information

The Company does not disclose, transfer, trade, rent or sell your Personal Information in any manner, except as specified herein or if you express your consent towards the same.

3.2 Information provided by you is used only:

a). To facilitate your use of the Website;

b). To respond to your concerns, inquiries or address your requests for information about the various services we offer;

c). To provide you with information about Company’s services/products and send you information, materials and offers from the Company;

d). To send you important information regarding the Website, changes to Company’s terms of service and various policies and/or other miscellaneous information;

e). To send you surveys and marketing communications that the Company believes may be of interest to you;

f). To personalize your experience on our Website;

g). To complete and fulfill your purchase, if you purchase any content or avail of any service from the Website, for example, to have your payments processed, communicate with you regarding your purchase and provide you with related customer service;

h). To administer product downloads;

i). To conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);

j). To improve the services, content and advertising on the Website;

k). To protect the integrity of the Website; and

l). To comply with legal requirements and disclosures provided under the laws of India.

3.3 Your Information will be kept confidential to the maximum possible extent and in accordance with the provisions set out herein.

Cookies & Shared Objects

Cookies are alphanumeric identifiers that our Website places onto your computer’s hard drive. Company may store temporary or permanent ‘cookies’ on your computer. We may also use cookies and/or shared objects to track and understand the traffic on our Website. Cookies identify your computer so that we can recognize you the next time you visit us. We may use cookies and/or shared objects to collect and store some information about you, such as the name of the domain and host from which you access the internet, the internet protocol address of the computer you are using, the date and time you access our Website and the internet address of the Website from which you linked directly to our Website. We use this information to better understand our users and customize our site for users’ particular preferences. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website.

Advertising

The Company uses some third parties to administer a limited set of advertisements on our Website and portals. During this process, none of your Personal Information is leaked. However, aggregate profile information, such as user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner. We do not disclose your Personal Information to third parties for their marketing and advertising purposes.

Links to other third party sites

The Website may provide third party information and links to other websites that are not affiliates of or operated or controlled by the Company including but not limited to payment gateways or social networking websites. The Company is not responsible for any form of transmission, whatsoever, received by you from any third party website and accordingly does not make any representations concerning the privacy practices or other policies of such third party websites. Under no circumstances shall the Company be deemed to control or guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, cookies, messages or other materials available on such websites. Any user Information provided by you to such third party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy of such websites prior to using such websites.

Security Practices and Procedures

We use reasonable security measures, to safeguard and protect your SPDI. We may enter into agreements with third parties (in or outside of India) to store your information or data. These third parties may have their own security standards to safeguard your information or data and we will, on a commercial reasonable basis, require such third parties to adopt reasonable security standards to safeguard your information or data. Notwithstanding anything contained in this privacy policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your data or information, if such loss, damage or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

Grievance Redressal

The Company respects your privacy and if you do not want to receive any kind of communications from kanjoos.com or have any grievances to share, please report to: Grievance@kanjoos.com